The hour of listening that makes everything cheaper to build.
We watch your business run for a week. Then we hand you a written report — your real problem, in your real words, mapped to specific off-the-shelf tools that solve it. No vague "AI strategy session." No upsell theater. A real, structured method.
Book the Audit · $1,500 →Interview. Map. Deliver.
Interview
We talk to you, your operators, and — if you'll let us — two or three of your customers. Recorded with permission. The output is a transcript: your real problem, in your real words.
Done in person where possible (Memphis, Oxford, Mid-South). Phone if not. No vendor-templated discovery call. We are not running you through a script.
The listening is the first deliverable. The transcript is yours regardless of what happens next.
Map
Every opportunity gets plotted on an effort-vs-impact matrix — quick wins one quadrant, heavier lifts another. You see exactly what's cheap to fix this month and what's worth a real implementation.
AI-tool recommendations are grounded in live directories (Futurepedia, There's An AI For That) so nothing is stale or hallucinated. Real tools, named by name, matched to real problems.
Where there's no off-the-shelf fit, we say so. No "AI everywhere." Where there is, we tell you which one.
Deliver
A written report. The matrix. The recommended tools with our short notes on each. The upsell menu, priced in writing. Plus a 60-minute walkthrough where we read it together and you ask whatever.
The report is yours. Take it to your next vendor. Implement it yourself. Or graduate to a build. Your call — we never hold the document hostage.
No NDAs to read it. No "premium tier" to unlock the recommendations. The deliverable is the deliverable.
Six things. In writing. On day five.
- A written assessment (PDF, ~6–10 pages)
- An effort-vs-impact matrix plotting every opportunity
- A recommended tool list — grounded in live AI directories, no hallucinated software
- Notes on the tools we recommend AGAINST and why
- An upsell menu of follow-on builds, priced in writing
- A 60-minute walkthrough call where we read the report together
The $1,500 is credited toward any Implementation if you proceed within 60 days. If we don't find at least three things worth fixing in the first hour, you don't pay.
Honest both ways.
You should see what the full engagement costs before you pay the $1,500.
Process & workflow optimization
Map the actual flow of work through your business — intake, routing, scheduling, payment, follow-up — then re-cut it so the seams disappear. Often the first thing we ship after an audit.
Zapier / Make automation builds
Specific, named automations between the tools you already pay for. The cheap, high-leverage layer most consultants skip because it doesn't justify a retainer.
Custom GPT knowledge systems
A GPT (or Claude project) loaded with your SOPs, your contracts, your pricing, your past quotes — so your team can ask it questions instead of asking you. Built to be owned and edited by non-engineers.
Counter / Studio / Artists harness
The full vertical harness. Booking, intake, customer record, calendar, contract, payment — wired into one rail your team can actually run the business on. Built on the same Counter chassis we use ourselves.
Speed-to-lead AI agent
An agent that answers inbound leads in under 60 seconds, qualifies them, and books the appointment. Lower fixed price, paid for out of the leads it actually converts.
Six honest fits.
- The Memphis or Oxford owner-operator with 1–25 employees
- The business that's grown past spreadsheets and group texts
- The owner who is tired of being their own admin
- The professional services firm (legal, accounting, real estate, healthcare) drowning in repetitive tasks
- The brick-and-mortar service business losing time to paperwork
- The owner who has been told to "hire a receptionist" for two years and hasn't
We'd rather say so now.
- You want a tech vendor to sell you software. We are not vendors.
- You want someone to "transform your business." We don't do that. The transformation is your job; the harness is ours.
- You're shopping the audit against five AI bros offering it for $250. Go to them. Then call us when the bill is six figures and the implementation never finished.
The internet is full of one-week courses and "$497 AI audits" right now. Most of them are run by people who have not yet operated a business. We have operated a dozen. The audit is the same shape across vendors — interview, matrix, tools, report. What's different is who reads your transcript. Ours is read by a lawyer with fifteen years of operating restaurants, bars, construction projects, and law practices. That's the credibility you're paying $1,500 for. Not the matrix.
Six questions. Six plain answers.
- How long does the audit take?
- Five business days from interview to walkthrough.
- Do you work remote or in person?
- In person where possible (Memphis, Oxford, Mid-South). Phone otherwise.
- Can I see a sample audit?
- Yes. Email taylor@tcblaw.org and we'll send one with names redacted.
- Do I have to implement with you?
- No. The report is yours. Take it to your next vendor or implement it yourself.
- What if I want to start bigger than a single audit?
- Skip the audit. Email taylor@tcblaw.org and we'll quote the full engagement.
- Are you actually a lawyer?
- Yes. JD + LL.M. in tax. MS Bar #103232 (active). Practice runs at tcblaw.org. We separate the legal work from the consulting work, but the operator credibility comes from running both.
Five business days. One written report.
Or email taylor@tcblaw.org if you want to talk first.